Amazing inn, I have never stayed anywhere so friendly, unique, clean and caring
Ingrid
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Dennis
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dennis
2024 年 4 月に 3 泊滞在
6/10 (普通)
Markus
カップルで旅行
2024 年 3 月 16 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Characterful, historic inn with lots of interesting features and set in beautiful countryside South of Bath. Well-renovated, comfortable and quiet bedrooms. It has the potential to be a four-star gem. Unfortunately that wasn't our experience.
We arrived and struggled to find Reception: signs for this pointed to a busy bar. Nobody greeted us or gave directions; the check-in point turned out to be in a dining room and several staff passed by but we were kept waiting. The bed was comfortable and the bed room was well-renovated, but small with a tiny bathroom and cramped shower cubicle. The breakfast menu looked excellent as others have reported, but delivery did not match expectations while the service was gruff and rude. Staff pushed past us into the dining room. Muzak was piped through the speakers. Supposedly "flat white" coffee was weak and tasteless. Fruit juice appeared to be out of a cheap supermarket carton. Eggs Benedict came on stale untoasted muffins, shakshuka was watery and served with overcooked eggs; a question about the preparation time was brushed off because "you're not in a rush". When requesting water, one tiny glass was brought for one of us but not the other; when asking for bread, no honey was available and we had to choose either jam or marmalade.
Markus
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Victoria
出張
2024 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Can’t wait to return!
Stayed for one night in the most beautiful of rooms. The mattress and pillows were perfect. Food was excellent and the staff were exceptional. I only have one bugbear, I couldn’t sleep because of the vibrating, droning sound which I think was coming from below my room, that stopped finally around 2am. But that being said I still can’t wait to return.
Victoria
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Peter
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were fantastic, food and drink excellent, room was spotlessly clean and well appointed.