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"Servicio y atención muy amable atento "

"Great staff "

"Property was very nice "

"From the moment we arrived, the staff made us feel incredibly welcome, everyone was kind, helpful, and attentive. The bed was deliciously comfortable, we slept like babies every night! The amenities were top notch, and the atmosphere throughout the hotel was both relaxing and elegant. It truly felt like a home away from home. We're already planning our next visit. Cartagena has our hearts, and this hotel is a big part of why. Can't wait to come back!"

"The hotel is excellent! All of the staff was incredible. Definitely recommend because it is walkable distance of the clock tower!"

"This Hotel was 5 stars all the way ! Once,you walk thru the doors.You were politely greeted by Everyone. The front desk,the bell hop(Manuel),& security. It felt like you were staying with distant family from another country. Taxis were always available right outside the hotel.There was a 4 story mall right next door. A bank and ATM machines on the 1st floor.(with security standing by the ATM machines)And,a awesome food court on the 4th floor. Manuel,was a great help.He left a list on our desk. recommending restaurants.Places to visit. Areas to stay away from.Even housekeeping were so genuinely polite. My wife was speaking to her.and,she mentioned that she loves Mangoes.And,the very next day.there was a small basket filled with Mangoes ! I've stayed at numerous hotels(here and abroad).And, By far. The Hyatt Regency made my vacation feel like we were royality ! We will definitely be repeat customers ! "

"Hotel was very clean and comfortable. The pool has fabulous ambiance and the staff is always ready to set you up for whatever mood your in sun or shade. The staff was super accommodating in every aspect. "

"The roof top pool and bar"

"Everything was excellent"