「The Royal is a great hotel situated in the quaint village of Heysham.
We loved our stay. Lots of nice walks and history. The hotel has a very relaxed and chilled atmosphere.
The food is excellent and all staff are friendly and display excellent communication and customer service skills.
Everwhere is spotlessly clean. Free parking is an added bonus.
We will be returning soon and I will recommend the Royal to my friends and family.」
「We absolute loved our stay here. The Fisherbeck was lovely and our room was fantastic. So comfortable and cosi with fantastic views!
100% will book again!」
「The dining options nailed it and a cozy bed! Friendly staff too. Especially at the dining area, mad respect to the guy who served as tea. He was so polite and respectful. Affordable place for a short stay. I highly recommend. 」
「Lovely country vibe and very peaceful. Incredible for a getaway and great location. Staff was really friendly and communicative throughout my stay.
Room was clean and modern and had everything you needed!」
「Heather the manager was very friendly and welcoming.
We got our drinks at the bar and confirmed our stay and we had a lovely evening meal.
The room was spacious and comfortable with a shower and bath.It was very quiet.Breakfast in the morning was great and heather made us feel so at home.
Definitely would recommend a stay.」
「城館ホテルで、優雅なラウンジでゆっくりできる。結局3泊した。
古い建物なので少々防音に問題はあるが、許容範囲内。
夏休みのピークシーズンでクリーニングサービスなどは臨時のスタッフが多かったのだろうが、訓練がよくい聞き届いていないように感じられた。レストランのスタッフも口の聞き方など横柄(ホスピタリティビジネスの意味を理解していない)。フロント以上のスタッフは問題なし。
朝食はまあまあ、夕食(3コースメニュー、コーヒー・紅茶つき)はお得感がある。メインは実物を見ながら選べるので安心 。町はリゾート地としてきれいにまとまっていて、干潟沿いの、Promenadeからの景色がよい。
Very relaxing lounge. I liked the hotel and therefore extended my stay to 3 nights. A little problem with services: I guess that a lot of temporary help were employed for the peak season, e.g. cleaning...