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「Lovely room and enjoyable stay」

「They forgot for housekeeping. When I check out, I asked to keep my luggage, but they did not store, they just left at reception desk where i put as it is. No one took care, and I was lucky it was not stolen. Terrible and unbelievable.」

「The room was very clean,the amenities and equipment first class and the staff were friendly and helpful. 」

「Everything as we wound have expected it to be.」

「If you want a good night sleep, this is the place for you. 」

「Staff couldn’t do enough to help us. The room was impeccable quality. Our bed was comfortable, we loved the huge bath tub in the room and the welcome gifts and coffee machine added a nice touch. The only minor issues we found, was the room was extremely cold on arrival, however the room had its own thermostat which we were able to increase and quickly warm up the room. The automatic lights in the toilet and wash area were inconvenient in the middle of the night but easy to block out by closing...

「Everything was 100% as usual.」

「Kind staff, clean room, good food!!」

「The Royal presents itself impeccably. It has quality everywhere you look. Our room was immaculate and food quality didn’t let us down. However, our experience at breakfast was a little disappointing as everything was being cleared away before we had finished eating!! And our charges to the room were taken from my credit card without any prior consultation. Still waiting for an email of my bill which was promised? All just seemed a bit unprofessional?」

「スタッフの方が大変親切でした。」

「Comfortable and clean room with plenty of space. Large en-suite with a separate bath and shower. The team were friendly and gave great customer service. 」

「Excellent stay from start to end」