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"We had a great experience at the Hyatt in Polanco, the staff is very kind. The concierge Armando was awesome, his"

"Everything was Amazing, great staff and so much to see and do ! "

"Our stay was truly amazing, and we felt so well taken care of the entire time. A few people especially stood out to us: Angel (Entertainment): Fun, so sweet, and incredibly talented at everything he did. He made us feel so welcome—we absolutely loved him. Oscar (Concierge): Truly an angel! He went above and beyond to take care of us, and it’s clear he loves what he does. Cesar (Market Place): Fantastic service and always so attentive. Juan (Pool Server): Made sure we never went without and kept everything perfect by the pool. Jonathan (Bartender): Hilarious and made our experience at the bar so fun. Jonathan (Entertainment): So sweet and helpful—we really appreciated his warmth. Javier (Preferred Bar): So nice, offered us tequila samples, crafted amazing drinks, and was such a pleasure to talk to. Our stay was blissful. The food was consistently delicious, the drinks were amazing, the atmosphere was relaxing, and the pools and property were so clean and well cared for. We couldn’t have asked for a better experience!"