アップステート ニューヨークの四つ星ホテル

「Very dirty overall.」

「Such an incredible place to stay. Can’t wait to go back」

「Beautiful historical hotel. Front desk was pleasant. We only were stopping on our way to Canada.」

「We went for a quiet weekend getaway for a couple. It was very nice! We stayed in a Waterfront Collection King room and liked it a lot. The room needs some maintenance but was very clean, sizable and comfortable. The amenities being right outside the door is an added perk. The lake view is beautiful and the property location could not be better.」

「Close to SPAC is the only positive. Property saw its good days long, long ago.」

「We had a wonderful stay. Impressed by everything but perhaps the politeness of the staff was the most impressive.」

「Very nice- love the foxes! Adorable! Staff very nice, comfortable rooms, fantastic bar, great outdoors. Would stay again !」

「Warm cookies upon check in, a beautiful view of the river from our room, and wonderful welcoming staff!」

「I have stayed at Hot Sara before and enjoyed it. This time, however, we were placed in the "annex" section. The room was terrible - we nicknamed it "the dungeon". Little tiny windows, bare bulb overhead lighting, inadequate bulb-type bedside lighting. We had a suite and it was the least luxurious thing I have ever stayed in. The shelf under the bathroom sink fell to the floor every time you tried to take a towel of the shelf! Add to that the fact that a wedding party booked the ballroom bar...

「Before I made the reservation it clearly say has breakfast included. When we checked in the lady at front say clearly breakfast it’s included from 6:30am-10:30am. Next day when we went downstairs they told us we have to pay an extra fee for breakfast that in our reservation was not included it. MAYBE BREAKFAST WAS NOT INCLUDED JUST BECAUSE TO BE LATINO」