Kaiseiの2 Starsホテル

Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast! Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding. Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...

I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with...

Clean,spacious, free bar, helpful staff and the pickup and dropping off at the station. The information about the pick up was not clear in their email and we hsppenef to go to the information center near the station and the kind lady their called the hotel for us. The private mineral bath felt like s hot tub.

Very nice, clean hotel in the charming Gora neighborhood and although it is right next to the train station you will never hear the crowds or the train. The staff is very friendly and speak excellent English. Our private room for 4 with private bath was roomy for our family of 2 adults and 2 teens. The breakfast for 800 yen is quite good and the onsen is clean and therapeutic!

Amazing

Fabulous beautiful location by the lake, convenient to public transport and easy views of Mount Fuji. It’s a brand new hotel with many amenities, good size room, exceptionally attentive staff plus the owner is incredibly nice and offers all kinds of tours. They also have vilas with private Onsen which we definitely will try next time!

private onsen, good kaiseki, overall a wonderful experience

Old building and very small, but charming and cosy. Enjoyed the hotspring bath and the burger restaurant, too.

I have stayed in my fair number of hostels and guesthouses in Japan and this is my new favourite. The atmosphere was so nice, offering like family dinner traditional cooked and eaten together, is a beautifully maintained traditional property. Location was perfect and I highly reccomend, couple hundred metres from the 2nd last stop on the train up (lawson also at the station) and the bus to head down the opposite way is also only 600-700metres away (also 7/11 there). It made for an easy escape...

A beautiful and serene place to stay. This is a relaxed town, which means that things shut down. So, load up on snacks for the room. The onsen experience was new to us but relaxing. Also, the man at check in has to be the hardest working and most accommodating person I’ve ever met. Highly communicative via WhatsApp. Would drop everything to drive us back and forth to town.

No need words. Excellent, cheap and friendly.

My friends and I stayed here for one night during what was supposed to be the peak time for Sakura in Lake Yamanakako. This place did not disappoint despite the Sakura being shy. The view from our room And the rooftop was incredible, the owners and workers were also incredibly kind and attentive. Overall we felt so grateful for our experience.