「The staff are just excellent! Warm greetings from the moment you arrive and so many nice touches to make the stay memorable. Kind and professional staff, excellent breakfast with an amazing view, nice rooftop pool and bar, everyone was so accommodating and the rooms are spacious. The first room I had was a bit dated, could use updating especially the bathroom fixtures, but the staff gladly moved me to a nicer room on a higher floor which made a big difference. Will stay here again, perfect...
「The hotel and service are excellent and the location is fabulous. A couple of suggestions to make it even better:
1. The shower in our room (804) leaks flooding the bathroom. Could this be fixed?
2. Coffee and tea facilities as well as a paper tissue box are standard amenities that were missing.
3. The hotel is by the beach, yet there is no shower or even a tap by the entrance, forcing guests to enter the lobby and their rooms covered in sand.
4. There are no umbrellas for the guests, and we...
「It was a good stay. The staff was very helpful. The breakfast had a good variety and delicious! The room was a bit dark, didn't get much sunlight. Our room had a view of the neighboring building. We only had a small view of the beach from the balcony. The shower hose was broken, the water was weak and it leaked. Still, thanks to the great staff, I’ll definitely come back to PortoBay.」
「Room is clean and wide .
Staffs are kind and quick when I asked some thing , they responded soon.itwas nice.
And location is good.beach is closed to hotel 」