Find Resorts & Hotels with Spas in Zona Sul

"L’hôtel était incroyable, le personnel très accueillant, souriant, professionnel, génial, vraiment digne d’un 5* comme on les aime. La piscine et les restaurants étaient vraiment magnifiques et le petit déjeuner wahou! Merci pour les cadeaux de bienvenue!"

"Great location!"

"The room didn't look as posh as it did in the pictures. Aircon didnt didn’t work properly which made it uncomfortable to sleep given how humid the weather was. They even charged for water at checkout, which is meant to be complimentary in most places. Housekeeping however was super nice and friendly."

"Staff I would say is the most valuable asset of this place, shout out to Mr. Guillherme, the Tour Concierge, he was always so eager to assist us always with a great smile and we felt he went above and beyond with his service. "

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"Need renovation, especially bathroom "

"The staff was very kind, attentive, and always willing to help. The hotel is also centrally located in Copacabana, which makes it convenient for exploring the area. Unfortunately, the property itself feels old and poorly maintained. There is a noticeable lack of upkeep throughout the hotel, with peeling paint, loose furniture pieces, and even exposed cables coming out of the ceiling in the buffet area. The breakfast buffet was also disappointing. Most of the food did not taste good, the eggs were cold and overcooked, and I even found hairs in my fruit, which was quite unpleasant."

"I was Cheated .. i paid for the Ocean view room , but was denied and made excuses .. and was asked to cancel my booking when I objected , the reception manager threatened me to call police if I objected more This is the Wost experience of my 20 years of travelling I need my money back or a compensation.. it’s very rude and disrespectful "