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"Great staff "

"Amazing resort "

"Great"

"Concierge lady excellent(Juliet"

"Everything was great! "

"Almost everything was perfect. Our room was really nice, the staff friendly and very helpful, food was incredible. The only 2 items that weren't to our liking were the bed and Destination Services. Our room had 2 standard sized beds pushed together instead of the king sized bed we thought we had requested. What 5 star resort does that? One of us was forced to sleep on the seam where the 2 mattresses came together.This was unacceptable and very uncomfortable like staying at a 1 star motel. One of our cell phones fell between the mattresses and was nearly lost until we pulled the beds apart and it fell to the floor.The bus to the airport for our return trip home was over half an hour late and the driver forgot to load all the luggage and had to return to the Palace after picking up people at the Santa Fe. We were almost late for our flight. These were the only 2 things that were negative during our trip. "

"Exceptional"

"Resort was beautiful, food and drinks were fantastic, staff was top notch. "

"Great location. Kind staff. Tons to do. We will be back!"