ウィロビー テラス ホテル

「The front desk staff were all kind, and the shuttle bus was convenient. I would like to stay here again when I travel to Norfolk for business. I highly recommend this hotel to everyone.」

「Upon arrival my room was clean & the temp was very comfortable. The staff was helpful on check in. However on checkout the person helping was a maintenance worker who didn’t know how to change my payment form. Breakfast was ok. It was what was expected from a complimentary buffet. Overall I enjoyed my stay and will stay here again.」

「Nice property right downtown」

「Many rooms but only two laundry machines」

「Great restaurants in the building.」

「The hotel overall was dated. On the second night of our stay we found bugs in the bed and around the room. My husband shared a video with the front desk staff. She was kind and did promptly move our room. She assured us we'd hear from the manager. The room we were moved to smelled like garbage. We attempted ro speak with the manager prior to check out, but we're told she was unavailable. To date, we have never received any outreach or concern. We will not recommend this hotel or return.」

「ドリンクサービスのサービスが非常によかったです。 スタッフの方に話しかけてくれ、非常に好感が持てました。」

「フィットルームが使用できず。残念。 ホテルシャットルよる11時過ぎでも来てくれた。ありがたい部屋は広い。鍋や食器が揃っていて、長期滞在可能。」

「とても清潔な部屋」