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Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront hotel with fitness center and 24-hour business center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sheraton Norfolk Waterside Hotel

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Daily to-go breakfast for a fee
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
The price is ￥23,168
￥27,109 total
includes taxes & fees
May 29 - May 30

Explore the area

Map
23510, VA, Norfolk, 777 Waterside Dr
  • Popular LocationWaterside District5 min walk
  • Popular LocationNorfolk Scope19 min walk
  • Popular LocationNorfolk State University3 min drive
  • AirportNorfolk, VA (ORF-Norfolk Intl.)13 min drive
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Room options

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Balcony)

Club Suite, 1 King Bed (Balcony) | Living room | Flat-screen TV, pay movies

Club Suite, 1 King Bed (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

View from room

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbor View

View from room

Club Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 26.00 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner (Balcony)

Room, 1 King Bed, Corner (Balcony) | City view

Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Poolside

Suite, 1 King Bed with Sofa bed, Poolside | Pool | Outdoor pool

Suite, 1 King Bed with Sofa bed, Poolside

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 26.00 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 26.00 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 26.00 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Near Waterside District

Meeting facility

Norfolk Waterside Marriott

Downtown Norfolk
Pool
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (1003)
The price is ￥22,378
per night
May 27 - May 28
Norfolk Waterside Marriott

About the neighborhood

Norfolk

Sheraton Norfolk Waterside Hotel is located in Downtown Norfolk, a neighborhood in Norfolk, and is near a metro station and on a river. Norfolk Premium Outlets and Chesapeake Square Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norfolk Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at Norfolk Scope. With kayaking, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.
Visit our Norfolk travel guideOpens in a new window

What's nearby

  • Waterside District - 5 min walk
  • Norfolk Scope - 19 min walk
  • Norfolk State University - 3 min drive
  • Sentara Norfolk General Hospital - 4 min drive
  • Old Dominion University - 6 min drive

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
  • Blue Moon Taphouse - 5 min walk
  • Waterside Marina - 6 min walk
  • Gourmet Gang - 6 min walk
  • Starr Hill Market Bar - 5 min walk

About this property

Sheraton Norfolk Waterside Hotel

Hotel near Norfolk Scope
Located close to Sentara Norfolk General Hospital and Norfolk State University, Sheraton Norfolk Waterside Hotel provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, City Dock Restaurant, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge), and train station pick-up service
  • Express check-out, express check-in, and luggage storage
  • An elevator, a ballroom, and a computer station
  • Guest reviews speak highly of the first-rate property condition
Room features
All 468 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available for a fee: USD 5 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dock Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35,004 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5–16 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on May 29, 2024 start from ￥23,168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Norfolk Waterside Hotel pet-friendly?

Yes, Sheraton Norfolk Waterside Hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Norfolk Waterside Hotel?

Valet parking is available for USD 35 per day.

What time is check-in at Sheraton Norfolk Waterside Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sheraton Norfolk Waterside Hotel?

Check-out is at 11 AM.

Where is Sheraton Norfolk Waterside Hotel located?

Located in Downtown Norfolk, this hotel is within 2 mi (3 km) of Norfolk Scope, Norfolk State University, and Sentara Norfolk General Hospital. Old Dominion University and Norfolk Premium Outlets are also within 9 mi (15 km). Civic Plaza Station is 7 minutes by foot and MacArthur Square Station is 8 minutes.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1008 reviews" "
Rating 8 - Good. 307 out of 1008 reviews" "
Rating 6 - Okay. 145 out of 1008 reviews" "
Rating 4 - Poor. 94 out of 1008 reviews" "
Rating 2 - Terrible. 75 out of 1008 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I loved the property. The lobby and hallways and the room was clean. The one problem was that for $267 for a nights stay, I would expect better service from the staff. I messaged the front desk at 10:00 pm to ask for an additional pillow. At 11:00 pm I reached back out and was assured it was being handled and on the way. At 2:30, I again asked ur front desk and was again told they were working on it. I never got my pillow or a message explaining why. I expressed my dissatisfaction this morning and the day shift attendee was completely apologetic. I’m hoping this was just a one time thing with a staff member who obviously did not care about customer satisfaction. It put a bad taste in my mouth. I mean if I was staying at a $55 night hotel, then yes. But a $267 4 star hotel I expect better out of. Now besides this one thing not being handled properly I have no other complaints.
Stayed 1 night in May 2024

10/10 Excellent

Anne

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kevin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Parking was difficult. Staff was short and rude when asked for direction. Considering it’s the first face of the hotel you see it certainly doesn’t go far towards creating a welcoming atmosphere.
Stayed 1 night in May 2024

2/10 Terrible

Brenda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didn’t know that you had to pay to park never once have I been to a motel where you had to pay it was 35 a night for valet or 15 nights at a parking deck
Stayed 2 nights in Apr 2024

6/10 Okay

Mary

Stayed 1 night in May 2024

10/10 Excellent

Gary, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jeff

Traveled with group
Liked: Amenities
Very clean. Friendly and accommodating staff.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024