"I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask.
Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable, Isabella made a lasting impression. Her attitude and dedication reflect incredibly well on the hotel, and she turned what could have been a standard stay into a memorable one.
The hotel itself was clean, comfortable, and well-managed, but it was the human touch—especially Isabella’s—that really elevated the experience. I would absolutely stay here again and highly commend the management for having such a standout team member at the front desk."
"Our party of 20pax arrived at 10pm to checkin and the hotel staff took note of a request I made earlier in terms of room arrangements - connecting rooms, rooms on the same floor, etc. Excellent and extremely helpful front desk staff. "
Hotels near other Westlake Culture Plaza attractions
Zhejiang Museum of Natural History
You can spend an afternoon studying the exhibits at Zhejiang Museum of Natural History during your trip to Hangzhou. Stroll along the lakeside or visit the shops in the area.
During your trip to Hangzhou, you can search for that perfect souvenir at Hangzhou Tower Shopping Mall. While you're in the area, stroll along the lakeside.
You can spend time browsing the exhibits at Zhejiang Science and Technology Museum during your travels in Hangzhou. Visit the area's shops or amble around its lakeside.
What's the area like around Westlake Culture Plaza?
Westlake Culture Plaza is located in an area of Hangzhou known for its major shopping area. If you're looking for a convenient place to stay, check out the 63 hotels and other accommodations you'll find within a mile.
What's the best hotel to stay near Westlake Culture Plaza?
How many hotels will I find near Westlake Culture Plaza?
Expedia has 63 hotels and other accommodations within a mile from Westlake Culture Plaza.
If I need to cancel the hotel reservation for my stay near Westlake Culture Plaza, will I receive a refund?
Yes! Most hotel reservations are refundable if you cancel prior to the hotel's cancellation deadline, which often is within 24-48 hours of your arrival date. If your reservation is non-refundable, you might still have the option to cancel and receive a refund within 24 hours of booking. Add dates, click "Search", then filter by "fully refundable" to get the best deals available near Westlake Culture Plaza.
Where can I learn more about changing or cancelling my trip in the area near Westlake Culture Plaza?
For more details about picking new dates or cancelling your stay near Westlake Culture Plaza, go to https://www.expedia.com/service/.
What can I see and do near Westlake Culture Plaza?
You'll want to browse the collections at Zhejiang Museum of Natural History, China National Silk Museum, and China National Tea Museum. Qinghefang Old Street, Leifeng Pagoda, and Quiantang River Bridge are monuments to see when you're exploring the area around Westlake Culture Plaza. You can enjoy live performances at Hangzhou Grand Theatre and Hangzhou Opera.
How can I get to Westlake Culture Plaza?
With so many choices for transportation, exploring the area around Westlake Culture Plaza is simple. You can access metro transit at North Jianguo Road Station, Baoshan Bridge Station, and North Zhonghe Road Station. To venture out into the surrounding area, ride one of the trains from Hangzhou Station or Hangzhou Railway Station (HZD).