「We've been staying at this hotel for over 20 years, never had a bad stay yet. Beds extremely comfortable, rooms spacious, staff are very friendly. The recent refurbishment just adds more appea」
「Had a very comfortable stay. Beds really comfy. Staff really good especially Fiona she was very helpful. One little thing shower was too cold and also could do with recycling bins . It was lovely and clean . Have stayed before and would definitely stay again. Durham a lovely city. 」
「It’s a lovely hotel and very convenient stop. The staff were super friendly and helpful.
We only had breakfast but it was delicious and plenty of it. The decor was lovely but needed a bit of tidying and the vase on the table needed a clean. I’m not keen on fake flowers which gather dust and the winter sun shows the glass vase needing a polish.
I’m being picky hoping I’m being helpful. It was a fab stay and I thoroughly recommend it and would stay again. 」
「Really lovley area, check-in was easy and Jay was nice enought to let us drop our bags early so we could explore newastle.
Of note, due to train strikes 2 of our trains were canceled or skipped the Cramlington stops so keep an eye on that if you make any appointments that rely on public transport.」
"This hotel is close to the airport. The restaurant staff are not friendly. They look like student staff.
Although the location is good, the facilities are old."