ウェスト ベルゲンのアパートスタイルホテル

「とても使いやすかったです」

「Fantastic location. Spacious clean room. Very accommodating - I requested for a baby crib which they said they didn’t have initially but when I got there, it was there. Always kept an eye on the guests and would check in to see if everything was ok. I asked for late checkout on the day and they gave it to us without additional charge. The downsides were… 1. There is a stairs at the entrance. I arrived when there were no staff at the reception and I had a big suitcase, 2 traveling bags and a...

「部屋はまあ受け入れることができるが、廊下が非常に臭いので部屋まで臭い。シャワートイレは毎日清掃がされている。バスタオルは生乾きの菌が繁殖した匂いがするが5日間交換無し。ヘアドライヤーは壊れていて、交換をお願いしたら出来ないとの回答。電子レンジももちろん壊れていた。 受付スタッフは何も把握していなく、ただ受付をするだけで対応は何もしない。全てにおいてテキトーなのでデポジットが返ってくるか本当に心配。」

「Super friendly staff! Location was great too!」

「Location can't be beat-it was close to many desired activities. Apartment was small, hot water took a long while to get warm, only provided 2 towels and 2 washcloths for 3 people (5 night stay), 1 partial roll of toilet paper provided, floor in bathroom had cracked tiles with small pieces missing and a/c unit stopped working on second day. Maintenance was prompt to fix the a/c but host never responded to requests for more toilet paper and towels. We did get more toilet paper and 2 towels from...