「The staff who assisted us were wonderful, friendly, and helpful. Unfortunately, the overall stay was disappointing, as nearly all of the amenities we were looking forward to were either closed or poorly maintained.
One of the outdoor jacuzzis was extremely dirty, while the other was closed entirely. The hot tub in the spa was also unavailable. Room service was advertised and accessible through the in-room iPad, but we later discovered that it was not operating either.
Staying in Vail was quite...
「The staff who assisted us were wonderful, friendly, and helpful. Unfortunately, the overall stay was disappointing, as nearly all of the amenities we were looking forward to were either closed or poorly maintained.
One of the outdoor jacuzzis was extremely dirty, while the other was closed entirely. The hot tub in the spa was also unavailable. Room service was advertised and accessible through the in-room iPad, but we later discovered that it was not operating either.
Staying in Vail was quite...
Lia