Find hotels in Tuscany, Calgary

"The room was spacious, air-conditioning worked well bed was old and lumpy but sufficient for 1 night. The technology to check in was not working properly and took us 15 minutes to get our keys as their card reader was not working and the staff said they always have issues with it. Staff also blamed our credit card and wanted us to log into our bank account to " make sure we had suffuciant funds". All for a $50 damage deposite???? Sounded super fushy so we refused. Then their excuse was that since they tried 4 times to charge us and it didn't go through our card was locked which has happened multiple times according to the desk check in person and that I needed to produce a second credit card. I again called BS. The manager was finally called and she tried 2 times to use my card at which time it worked. The staff never apologized for the inconvenience after this. I will never go back and warn caution to those who are thinking of staying here. "

"Everything is so clean. Staff are amazing. "

"Great staff and rooms"

"Beautiful room. Got upgraded. Efficient front staff, quick check in"

"Nothing worse service had service dog was refused to let stay"

"Room was what you can expected, old but clean and comfortable. From the beginning, procedures weren't clear, we had a misunderstanding with breakfast and also with payment. Depending on who you speak, they will tell you different things. I was charged twice for my stay and still waiting for my refund, after 7 days of check out. "

"No bathroom slippers , complimentary water bottles were provided. Guests are expected to pay for every small item, which feels disappointing considering the amount already paid for the stay. Basic amenities like slippers and at least one complimentary water bottle are something even many small hotels provide nowadays."

"Overall, excellent stay. Waterslides/pool were a hit as always. Pillows were flimsy and not supportive at all, so maybe bring your own if youre someone like me and needs that."

"It was a great start with my mom for a girl's weekend. My only disappointment was that when we ordered room service it came in a paper bag and was all disposable. If I had known that, I could have door dashed something. We ordered from the restaurant because we wanted to eat on proper dishes."