「This hotel seems like got renovated and reopened as a new hotel this year(2025).
Furniture, items in room are all clean and new. Most of staffs are still on training.
Breakfast is average. Nothing remarkable.
Room service food was beautiful and yummy.
」
「Facility -everything was perfect! Well- deserved five-star hotel. Neat and clean furnitures and well- cared garden and pool.
The breakfast is must have. Try local coffee. Try egg cooking.
All staff was gentle, well trained. The most of the request you have come true.
One thing I have to mention is the environment of the hotel. The traffic is awful. Crossing street is always challenging.」
「I arrived too early, but they took care of me with great care.
The room was clean and comfortable. The breakfast was also very delicious with a wide variety. All the staff were kind. I would like to stay again.」
「Semuanya okay cuma shower & aircond kena improve. Air bertekanan rendah dan air yg keluar agak slow & sedikit. Aircond agak lambat untuk sejuk. Overall staycation okay 👍」
"This hotel seems like got renovated and reopened as a new hotel this year(2025).
Furniture, items in room are all clean and new. Most of staffs are still on training.
Breakfast is average. Nothing remarkable.
Room service food was beautiful and yummy.
"
"The cost performance is excellent. The staff are all kind and provide courteous service.
The room was cleaner and more comfortable than those in the five-star hotels I’ve stayed at in Malaysia in the past.
I highly recommend this hotel if you’re staying in Penang."