The staff is excellent, they are courteous and helpful despite being super busy, and the Adventure Zone is perfect for family with children 10 or below. My daughter loved the handicrafts and the snake show!
Ka Ku Frankie
2026 年 5 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Franz
2026 年 3 月 27 日
Child friendly hotel. Family had a great time.
Franz
2026 年 3 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Bevan
2026 年 3 月 28 日
良かった点 : 清潔度
The breakfast buffet was a lovely surprise.
It was extensive and offered a wide variety of international food.
Bevan
2026 年 3 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Sinead
2026 年 5 月 7 日
良かった点 : 設備とサービス
気になった点 : 施設のコンディションと設備
Breakfast was very busy, floor Staff a bit chaotic and the place was dirty.
The young staff at Sigi’s were just wonderful, friendly, so pleasant and accomodating but the older staff a bit rude-disappointing to see.
Security on grounds were lovely as were the guys in Lobby.
Sinead
2026 年 4 月に 6 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Shona
2026 年 5 月 25 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
We had high hopes when we arrived at Shangri-la Golden Sands and the staff were nothing but polite, pleasant and helpful throughout our stay. However, we quickly noticed that our bathrooms weren’t the cleanest - there strands of hair everywhere and a slight smell of sewer. There were plumbing issues - which the hotel fixed upon request. The dinner buffet was very mediocre and somewhat disappointing- only because I associated Shangri-la with better buffet food.
Shona
2026 年 5 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Misty
2026 年 6 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our welcome, check in, room and staff were excellent. The hotels pools, Adventure Zone and buffet breakfast was amazing. The outer hallways were a little worn down. The hallway on the 4th floor smelled like vomit or rotten milk was spilled on the carpet. The staff worked tirelessly to clean it up but the smell was still there. Towards the end of the trip water was leaking from the ceiling and a bucket was put on the ground in the hallway. It just needs some updating. However our room was fine. Nice cold air conditioning and clean. Wonderful ocean view balcony. Despite the small things I'd definitely stay here again!
Misty
2026 年 6 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jynan
2026 年 1 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Amazing from
Beginning to end , staff & service amazing definitely will stay again 👍👍
Jynan
2026 年 1 月に 8 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Michael
2026 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very friendly. Lots of pools, shame about the beech
Michael
2026 年 3 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Kirsten
2026 年 6 月 9 日
良かった点 : 清潔度
Firstly, let me start by saying we were staying as a couple and didn’t realise it was the school holidays in south east Asia, so this definitely colours my review. The pool area looked amazing when we arrived, but the entire time we were there it was completely crowded with kids - who were having an amazing time and it’s definitely a great resort for families. For us, it was so noisy, overcrowded and you couldn’t get an alcoholic drink until 3pm… and even then, there never seemed to be anyone around in the lounge to serve drinks so you have to head over to Sigi’s. I promise I’m not usually a day drinker, but when I’m on holiday at a resort, a day time cocktail is part of holidaying. In good news, you can wander next door to the Rasa resort, which is way quieter and serves drinks with a smile. So my honest opinion - if you’re looking for family friendly, go to the Golden Sands; if you’re looking for relaxing couple-time, go to the Rasa.
Kirsten
2026 年 6 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
??
2025 年 11 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel was very good.
??
2025 年 10 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Caroline
2026 年 2 月 10 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Caroline
2026 年 1 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
ABDEL KADER
2025 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
vue agréable, petit déjeuner excellent, établissement propre et bien entretenu.
ABDEL KADER
2025 年 10 月に 6 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Mohd Asraf
2025 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice rooms
Mohd Asraf
2025 年 12 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Kelsey
2026 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta!
There is almost zero beach access now though. We were disappointed by that.
Kelsey
2026 年 2 月に 8 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Hayder
2025 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place for family
Hayder
2025 年 8 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Imran
2026 年 2 月 15 日
気になった点 : 清潔度、施設のコンディションと設備
The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.