Find Resorts & Hotels with Spas in Takanawa

"Comfortable bed and pillows. Very clean. Easy check in. Fabulous location a quick train ride from Haneda Airport, and directly across the street from Shinagawa Station. Also can get the Shinkansen to Hiroshima and other popular stops from that station. "

"My family & I were extremely excited for our stay here to be extremely disappointed in the end. For what we paid for not worth it. From the moment we checked in we had problems with our check in which I did not understand when we communicated with the hotel a month or two prior from our stay. The 2 rooms we had are outdated only thing that was outstanding was the view of the tower. House keeping 10/10. The sky tower restaurant is where it got slightly weird and uncomfortable for my family and I. We wanted to check it out to make rsvp for my birthday but the lady in the front said everything was booked and bar area as well. She stated they closed at 9pm so of course we left and came back the following day. We checked in with the same lady and once again she tried to tell us it was completely booked. we clearly saw available seating at the bar she tried to make us pay for a view when we told her multiple times we wanted the bar area that was free. Took us 15-20 mins to be seated when no one was there or waiting. The service at the restaurant was clearly not it. Throughout our stay we felt ignored and profiled. We weren’t sure if it was because we were Americans or Hispanic or even both. In the end of check out they tried to charge us for something that we never took from the fridge. By then I was extremely happy to be checking out from the hotel but sad that our trip was ending in disappointment and anger from our stay. "

"I recommend this place as a tourist from America who doesn’t speak English. The location was near Shinjuku station for easy access all over Tokyo. The staff was friendly. "

"Good location, clean and well maintained hotel room. Room on the small side but perfect for a solo traveler or couple. Convenient Family Mart + restaurants in hotel building."

"The amenities are excellent, though the only problem we had was the wheelchair accessibility. I hope that someday they would think people with wheelchair should be able to access the toilet and show er with ease."

"This is my favorite place to stay in Tokyo. Beautiful gardens and qiuet. Way more than a business hotels, even major international ones. The teppanyaki reatuarant on the grounds should not be missed."

"They will charge you extra for luggage storage for the day, for early check-in., late check-out. These was no amenities available during our visit in mid March. No pool, no hot tob, no sauna. After a long flight we arrived at the hotel at 9 AM and were exhausted. We asked for early check-in and was told it will be extra charge of $20/ hour and would have to wait untill 3 p.m. then after we signed up for their Hotel App , we could check-in at 1 PM.We were also told falsley that our room was not ready , but later learned that it was actually ready all along. "

"The staff were wonderful and welcoming. Will be recommending to others and pray you all stay safe 🙏❤️ Thank you so much for a fantastic stay! "

"Small room"