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"There are no breakfast available for my room . I expected to get complimentary breakfast when I booked. I have to book 2 rooms because 2 adults and 1 kid (11 year old). I requested 2 rooms connected but they offered 1 room on 9 floor and other 4 floor. This is worse experience I had, they r so busy so they don’t care. "

"Nice hotel. Steps away from the station. Convenient location, room was a nice size but area is quite boring. "

"The service was excellent. The rooms were clean, modern, and well-designed, and the shower was particularly impressive. My wife especially enjoyed the onsen facilities. The breakfast buffet was one of the best we’ve experienced, offering a wide selection of both Western and Eastern dishes. My only complaint is the gym, which lacked any resistance training equipment. Even a basic set of dumbbells up to 20–30 kg or a few kettlebells would be a significant improvement."

"Lovely airport hotel"

"Clean room, great staff, "

"Good location and access to airport bus is a plus"

"Lovely room on the executive level with the benefit of lounge use. Perfect location with a station on the lower level. Breakfast was very good with fresh made omelets. Staff was wonderful! The only suggestion would be to make the evening lounge cocktail hours for Adults Only. There were far too many children allowed in the area at times. Parents apparently could not understand the printed rules regarding children being quiet and not permitted to run around. Fortunately we had several evenings that were childless and peaceful. We thoroughly enjoyed our stay and will return. Highly recommend this hotel!"

"Very compact and basic hotel but with good metro and public bus access"

"Staff are nice ."