Find Cheap Hotels in Syracuse, NY

"Horrible experience. The room door did not close, it would not lock so we were at the mercy of whoever wanted to come in. When we told the front desk staff they told us they were full and couldn’t give us another room. Then magically at 7pm a room “opened up” and we were given keys only to walk into someone else’s room, who were very much still staying there. When we told the front desk his first question was “did you see people?” Not, “I’m so sorry” that didn’t come until we told him we wouldn’t be staying there. Zero stars, stay very far away from this place. I mean, we had a good laugh but that was only so we didn’t cry. "

"The area was a little sketchy. "

"Just okay. Pet friendly. Noisy heating. Dated. Good value for money."

"After traveling for long hours I just needed a place to spend the night, when I arrived to this location I was told the elevators were not working and hasn’t been working for weeks. My mother which was in no position to be climbing stairs had to go up 3 floors. The property had garbage all up and down those stairs and garbage blocking the elevators. A mess"

"Front desk staff was very nice. You can tell they care and are looking to create a good customer experience. One of the best affordable stays I’ve been at in a long time. Highly recommend "

"Arrived and checked in before people who booked and checked in after I did. Given a room with a broken lock. Clerk felt she had to explain how to use a key in a door. Place is run down and declines each year. Far too expensive for the condition. Best Western should be ashamed their name is on it. "

"We loved this boutique hotel. The junior suite was roomy & comfortable. Plus the location in the city is excellent. "

"It was decent for the price "