サンセットヒル ホテル

「Everything was stellar! Not only did they have a delicious hot breakfast, but the following: A bag for dirty / wet clothes. The hot tub area was clean and provided clean plentiful towels, in addition to the ones in the hotel. They have food in the lobby, so you do not have to run out to eat. The front desk was friendly and helpful. The room was clean. The bed was delightful! The only hotel that had an amzing bed and pillows:). I have a service dog and there was no issues. They have a gym and a...

「Could use rubber mat in the tub— slippery when wet」

「Excellent breakfast!」

「Staff was wonderful and very friendly. My 6 year old had a blast in the indoor pool area. However, I will say if he was a little bit smaller I'm not sure he would have enjoyed it as much. We will definitely be back and hope to catch some rays outdoors! When leaving, my son asked if we could go back, so it was a win for all!」

「I was double charged for my stay. I still have not received a refund. It took a hour to check me in. The key creator didn’t work, so I had no key. The microwave didn’t work and I requested twice for a repair; no response. Toilet wasn’t clean upon arrival. Found someone else’s underwear near the bed. No towels in pool area…when requested the lady said there were no towels available.」

「There were many long hairs throughout the room.」

「Maybe this is a sign of casinos in KC, but no restaurant was open past 9pm and the one that was ignored you if you sat at the bar. 」

「All is good 」

「TV was difficult to select channels 」

「Nice hotel in convenient location. 」

「スタッフの親切な対応で助かりました。」

「Unfortunately, the room we were staying in, wasn’t clean very well. On the nightstand there were used nicotine pouches near the phone. There was a leftover water bottle on the floor by the desk. This is disappointing, considering there was a message next to the TV saying the room was cleaned. It didn’t completely ruin our experience or anything, but it was a bit jarring. As for the staff, the person who checked me in was nice and attentive. However, the person next to them was either...

「Even though a non-smoking hotel, so many guests smoking outside, in front of the hotel meant you had to walk through a gauntlet of smoke and cigarette butts on the ground while trying to get in the hotel. That needs to be fixed. We drive an EV and the Tesla chargers were very convenient in the parking lot, for Tesla and non-Tesla (type 2 for non-Tesla). Breakfast was very disappointing. Continental breakfast with powdered eggs and unappetizing choices.」

「Parking was good. Didn't use any of the amenities, but they looked good. The only thing was that we had guest above us that had kids that were running or jumping off the bed and kept us up till almost 11 pm.」

「The room we stayed at did have hot water. There was a stain on one of the couches and the other had pet hair. 」

「Only stayed one night. Seems to be a good extended stay location. 」

「Great staff, valet, and nice spacious rooms. Great location to t mobile and the power and light district」