「Never get worse than this place.
The hotel staff did not do anything, despite the fact that the room next door was full of noise, with teenagers fooling around late into the night, filling the hallway and my room with the smell of alcohol and marijuana. Finally, after midnight, I was given another room, but the staff didn't even help me moving out my luggage to another room.The next morning I complained about it, but they only gave me a 15% discount and did not even apologize. I was furious and...
「The room was the best part of the hotel, although this hotel was listed as VIP, which should’ve been eligible for certain perks and upgrades we were offered none. We were told we would have to pay for room upgrade. And also were charged for a 1 hour later check out. So I Don’t think this should be listed as a VIP property. The pool is much smaller than it looks in photos and it is not heated.」