Find hotels near The Westchester Mall, White Plains from ￥15,034

"Yes"

"You will find poor service from multiple individuals. This was a Ritz Carlton but no longer. Expect a low level of service where people are trying to do the minimum and are okay with getting low reviews."

"The room was clean and we also used the gym. My husband took advantage of the complimentary day pass at 24hr fitness and he said it was nice to have that option. We also enjoyed the valet, they were prompt and easy to request our car right away via text. They were also very friendly. We enjoyed our stay overall "

"Brand new space. Our room was so clean!! Smelled clean. The location is perfect and walkable to restaurants, bars, grocery store. The game room was so much fun. Our host was the absolute best. Excellent communication from start to finish. Excited to return."

"Stayed for 5 nights. The air filter was absolutely polluted with dust, it looked like it hasn’t been changed in a year. Our son got an allergic reaction to the dust and had to take him to the ER during our stay. One of the beds did not have a comforter which we reported upon arrival. We were told for 3 straight days that it would be delivered and was not. It was finally delivered as we were checking out. I am a work traveler and have seen it all but the service and cleanliness were way below acceptable standards. Would not recommend. "

"Just excellent in every way"

"The amenities were good, the apt was clean and cheerful, the response time from the host was very fast."

"did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming"

"Property was missing needed items and it took two days to get them(coffee maker). For the price you get what you’d expect. Older property with some updates needed. Everything worked but older appliances. "