Find hotels near The Westchester Mall, White Plains from ￥14,223

"Ctfcyy"

"Breakfast was mediocre . Not a variety of selections. The cabinets on the doors were loose . The shower rod was leaking and faulty. The sofa in the living room smelled like urine and the plates looked unwashed. "

"So nice, so clean, staff is very welcoming parking is actually included loved! "

"Brand new space. Our room was so clean!! Smelled clean. The location is perfect and walkable to restaurants, bars, grocery store. The game room was so much fun. Our host was the absolute best. Excellent communication from start to finish. Excited to return."

"Stayed for 5 nights. The air filter was absolutely polluted with dust, it looked like it hasn’t been changed in a year. Our son got an allergic reaction to the dust and had to take him to the ER during our stay. One of the beds did not have a comforter which we reported upon arrival. We were told for 3 straight days that it would be delivered and was not. It was finally delivered as we were checking out. I am a work traveler and have seen it all but the service and cleanliness were way below acceptable standards. Would not recommend. "

"Writing Great stay at this hotel! The property itself was clean, comfortable, and the staff was very welcoming. One of the best parts of the location is how many great restaurants are within a short walk — all within about 5 blocks. We had so many options including Italian, Indian, Colombian, and even a Brazilian steakhouse nearby. It made dinner plans easy every night. Definitely a great spot if you enjoy having lots of food choices close by. Would absolutely stay here again!"

"Just excellent in every way"

"I was traveling as an RN to take care of a patient. Customer service was terrible. Either no one answered the phone upon arrival to White Plains from Ohio or my call was disconnected. I was trying to get the code to enter the property in order to take care of my patient. It took me over an hour to finally reach someone who would give me the code. Then I received an email with another room number after I had been trying to enter the original room with that code I had been given via email. You made check in very hard and difficult. Then during check out. I would get a text with one set of instructions and an email with conflicting instructions. Get your act together. Have someone answer the phones."

"The amenities were good, the apt was clean and cheerful, the response time from the host was very fast."