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Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Lobby
12 restaurants, lunch, dinner served; international cuisine
Exterior
1 bedroom, free minibar, in-room safe, desk
Unwind at Iberostar Waves Paraíso Del Mar - All Inclusive, a luxury all-inclusive resort nestled near Playa Paraiso Golf Course. With its white sand beach, beach bar, and 12 on-site restaurants offering international cuisine, this tropical haven is perfect for soaking up the sun. Enjoy golfing on the 18-hole course or relax with yoga classes at the gym. Take a dip in one of two pools or unwind with a sports massage at Spa Sensations. Guests rave about the pool and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Pool
  • Breakfast included
Beach/ocean view

On the beach

This resort is located on the waterfront and on the beach. Take advantage of the beach loungers, beach umbrellas, and beach towels at the white sand beach. Treat yourself to a refreshing cocktail at the beach bar. Some on-site activities to enjoy while you're visiting include snorkeling, windsurfing, and kayaking. Ecotours are a noteworthy activity worth checking out nearby.

Exterior
On the beach, white sand, sun loungers, beach umbrellas
What guests liked about the beach

The beach was picturesque, clean, and safe with plenty of sand and shallow entry points for little ones to play.

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 38 of 38 rooms

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Poolside

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Poolside

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

8.4 out of 10
Very good
(41 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Poolside

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

8.8 out of 10
Excellent
(41 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

7.8 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

1 bedroom, free minibar, in-room safe, desk

Premium Room (PROMO)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

1 bedroom, free minibar, in-room safe, desk

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Pool View

  • 40 sq m
  • Sleeps 1

View all photos for Room Premium with View

1 bedroom, free minibar, in-room safe, desk

Room Premium with View

  • 40 sq m
  • Sleeps 4

View all photos for Double Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Pool View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • 44 sq m
  • Sleeps 1

View all photos for Double Room Premium with Garden View

Living area | Flat-screen TV

Double Room Premium with Garden View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • 44 sq m
  • Sleeps 4

Single Room Premium with Garden View

  • Sleeps 1

View all photos for Single Room Premium

1 bedroom, free minibar, in-room safe, desk

Single Room Premium

  • 40 sq m
  • Sleeps 1

Double Room Standard with View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • 44 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 1

Double Room Standard with View

  • 40 sq m
  • Sleeps 1

View all photos for Double Room Premium

1 bedroom, free minibar, in-room safe, desk

Double Room Premium

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4

View all photos for Double Room Standard with View

1 bedroom, free minibar, in-room safe, desk

Double Room Standard with View

  • 40 sq m
  • Sleeps 4

Quadruple Room Premium with Garden View

  • Sleeps 4

View all photos for Suite Junior with Pool View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 4

View all photos for Double Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Pool View

  • 40 sq m
  • Sleeps 4

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About the neighborhood

Map
QROO, Playa del Carmen

What's nearby

  • Playa Paraiso Golf Course - 6 min walk - 0.6 km
  • Paradise Beach - 9 min walk - 0.8 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.8 km
  • Maroma Beach - 9 min drive - 5.3 km
  • Tres Rios Ecopark - 14 min drive - 12.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Restaurante La Plaza - ‬3 min walk
  • ‪La Laguna - ‬2 min drive
  • ‪Lobby Bar Acuarium - ‬6 min walk
  • ‪Restaurante El Tapatío - ‬11 min walk
  • ‪Restaurante La Dorada - ‬1 min walk

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Luxury all-inclusive resort near Playa Paraiso Golf Course
Located close to Maroma Beach, Iberostar Waves Paraíso del Mar - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a white sand beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a sports massage, a body treatment, or aromatherapy at Spa Sensations, the onsite spa. At the 12 on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include windsurfing, basketball, and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Tennis courts, babysitting (surcharge), and massage treatment rooms
  • Golf cart on site, bicycle parking, and a billiards/pool table
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 388 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and coffee/tea makers

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Frequently asked questions

Does Iberostar Waves Paraíso del Mar - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Iberostar Waves Paraíso del Mar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Paraíso del Mar - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Waves Paraíso del Mar - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Paraíso del Mar - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Paraíso del Mar - All Inclusive?

Yes, the property is all-inclusive.

Where is Iberostar Waves Paraíso del Mar - All Inclusive located?

Located in Playa del Carmen, this beachfront resort is connected to the convention center, 0.7 mi (1.1 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Puerto Morelos Beach and Punta Esmeralda Beach are also within 12 mi (20 km).

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Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 460 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

LUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the buffets wasn’t the greatest, the real restaurants however were amazing. Entertainment was also amazing, there was always some going on.
Stayed 7 nights in Sep 2025

8/10 Good

Jennifer Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Food had a lot to be desired.
Stayed 5 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all of the staff
Stayed 3 nights in Jun 2025

8/10 Good

Rashonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved and will travel back with the family.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
So nice trip
Stayed 4 nights in Jul 2025

10/10 Excellent

april marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were clean Felt safe traveling alone with my child. Plenty to do. Enjoyed the nightly entertainment
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, very friendly and attentive staff. My wife and I had had a great vacation at the resort.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel bed ever!
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing vacation! We will be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
Stayed 7 nights in Aug 2025

8/10 Good

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Decent resort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Aug 2025

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZINGGGGGGGGGGG the food, the vibes, the staff! 100% coming back <3
Stayed 5 nights in Jul 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the environment, landscaping the biodiversity found in the grounds, like a small tropical forest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Our first time at an Iberostar property and we couldn’t have had a better time. The food, the staff, the rooms everything was comfortable and made for a super relaxing vacation.
Stayed 6 nights in Jun 2025

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Very nice the animals were amazing and staff were very professional and hardworking.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great! Was a last minute trip and I’m not disappointed. Getting around is very easy with the help of all the carts around, I was just very surprised that the pools closed down at 6pm/1800hrs still plenty of daylight and energy to go around.
Stayed 5 nights in Aug 2025

8/10 Good

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great the facilities were amazing. People were so friendly. The food was the only thing that keep us from giving it a 5. We went on august and most food is outdoors and with the heat the foods flavor is not as great: flies were near the fruit most of the time. Aside from that it was great
Stayed 3 nights in Aug 2025

8/10 Good

José Abel Armendariz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Aug 2025

4/10 Poor

Wei Wei

Disliked: Cleanliness
It's very old property and the sink is blocked
Stayed 7 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our trip - we will hopefully return again!
Stayed 7 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't expect anything from it, in the end it was one of our best holidays. I have to especially highlight the food, it was amazing for us. Overall 10/10
Stayed 5 nights in Jul 2025

6/10 Okay

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty and the restaurants were good. The worst part was that some of the buffets were open concept and no enclosed with air conditioning. The blue line transportation that was supposed to come around every 15 minutes was no where to be found and we had to walk most of the time, and were already sweating on the way going, eating, and returning from our dinner, and breakfast.
Stayed 6 nights in Aug 2025

10/10 Excellent

Pouya Nosrat

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service, friendly and attentive staff, and an exceptional restaurant with delicious food
Stayed 7 nights in Jun 2025

10/10 Excellent

Alexis D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice very clean
Stayed 3 nights in Jul 2025