I liked the food and bar staff. One thing I don’t like is the room bathroom did not have vent and spray so it was very stinky and hot. Our room cleaning isn’t done everyday even though we put the sign out and when we were back in the room late afternoon room still isn’t clean. The room service food is limited and not good.
Thy
2024 年 5 月に 4 泊滞在
4/10 (不満)
Nadia tatiana
カップルで旅行
2024 年 5 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es la segunda vez que estoy en México la primera fue en otro resort y fue 10/10, pero este lugar deja mucho que desear NO VOLVERIA !
No es un lugar que quieres llevar tus hijos, la comida es un 4/10 no sirven chicken nuggets/fries o comida que normalmente un niño coma, las
Cucarachas estaban por los vegetales !
No fue buena mi experiencia NO ME GUSTO
Nadia tatiana
2024 年 5 月に 4 泊滞在
6/10 (普通)
Marcela
カップルで旅行
2024 年 5 月 21 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Food was mediocre and the property is inconvenient to get around.
Marcela
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Garet
カップルで旅行
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall great experience at Catalonia. I really could not come up with anything negative to say other than We did have AC issues in our room but the staff went above and beyond to get us into a new room.
Food was great. Plenty of dining options. Make sure you book reservations when you Arrive to guarantee a spot.
Pool is huge and there are plenty of chairs by the pool and beach. Entertainment team is great as well!!
I would recommend this resort and will be back!!
Garet
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Timothy
家族旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked the dining options and the very friendly staff.
Timothy
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Meagan
グループ旅行
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing staff! Great services! Beautiful hotel property. Clean room. Incredible beachfront.
Meagan
2024 年 5 月に 7 泊滞在
6/10 (普通)
Neil、Lethbridge
カップルで旅行
2024 年 5 月 16 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
First thing first… beach is absolutely beautiful. Palm trees not palapa. Check was easy and efficient. Rooms. Clean, bright and well equipped. Shout out all the hard working housekeepers.(be sure to tip them) Service was extremely lacking. Felt like they were understaffed. Never booked restaurants but was easy accessible with hotel app. Buffet service was underwhelming, rarely got asked if I wanted water(when we did get it was not cold). Line ups at all times for meal to get in. Food was average typical all inclusive (they need to teach them how to crack eggs for buffet scramble has shells in every one I had for 4 days). Drink service at beach very hit and miss, easier to just get up and get your self. Best coffee is at the lobby bar not the coffee shop. All in all a peaceful, quiet, safe resort with beautiful surroundings and great walkable beach
Neil
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Ashley
カップルで旅行
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved staying at Catalonia!! The drinks were great, the food was great, the service was great!! Everyone was super friendly and went above and beyond to help us when we needed it! 10/10 would recommend to anyone thinking about staying at Catalonia, I will definitely be coming back and encouraging others to do so as well! My only two issues were: the rooms didn’t cool down as much as we would have liked them to (but it wasn’t a huge issue) and the restaurants were all reserved by the time we got checked in on a Tuesday, so we only had the chance to try the Japanese restaurant.
Ashley
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Liliana
グループ旅行
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The nature environment. Relaxing beach, the entire staff is friendly and very informative. I would definitely go again.