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"location was perfect for my brief stay all staff were extremely polite & courteous pool attemdant Lucas was exceptionally helpful & accommodating will define ly come back"

"Staff was impeccable in all areas of the hotel from the door men and security to hospitality to dining to house keeping and maintenance. Friendly and professional. Breakfast was great with a decent variety. "

"The entry is beautiful and inviting. The staff was very courteous. The room, that was another story! The first thing you notice was the moldy, damp smell that lingered in the air. I'm still coughing from the encounter. I just came in from 24 hours of flying and transfers in 3 different airports, so I didn't complain. I woke up a few hours later, dripping wet. My bed was wet, so I got a towel and slept on it, and another on top of me. I hung my clothes up, and within a small amount of time, they were wet, they were damp; my Laptop had a mist on it. This was nuts. I called housekeeping, showed them everything, and they got a supervisor. I showed her my wet clothes, the moisture on my PC, and the bed sheets. Then, the final straw, the carpet was moist too. They showed me another room, a few doors down, which was better but still smelled like mold. They showed me another I took, but it still had a slight damp smell. My lungs still hurt 12 days later. I can't say I want to come back here unless they fix the moldy smell and moisture. The staff were wonderful"

"Great hotel with excellent service and clean rooms. The location was perfect and close to everything we needed. Breakfast was superb, food were exceptional. Staff made us feel very welcome! Would definitely stay here again!"

"clean room - amiable& helpful staff - good food, especially the breads"

"My business stay at the Belmont was exceptional. Breakfast and room couldn’t be faulted and the staff were incredible, especially Mary who couldn’t do enough to help. Thank you "

"Always good to stay in an Okura Hotel anywhere in the world"

"Very friendly staff, location within walking distance to MOA. Very satisfied with my stay there"

"Awesome experience"