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"We had an incredible experience. The property is gorgeous, modern, clean and charming. The internal Japanese garden is a work of art. The staff is wonderful and always available to help. we decide to go back and bring our children with us next time. "

"The room was clean and smell good. Also, it has a nice public bath."

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"Great."

"A chilled space with gorgeous food and very accommodating staff."

"The location was great with Katakurakan right in front of Hotel."

"Perfect location in Matsumoto"

"best choice"

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"The staff went out of their way to assist with several things. The Chinese restaurant was great. We were able to do laundry. "

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"This is the most beautiful place I have ever stayed! Amazing view of the mountains. The cottage was spacious, warm, beautifully presented and had all the amenities as described. The reception staff were so friendly and were able to help us with a few questions in English. They even gave us a mobile phone so we could call them from the cottage if required. I wish we stayed longer!! "

"Good out of season place, large dog friendly, boxer!"

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."