Search Chalets in Niagara Falls - Western New York

"TV didn’t work Jetted tub didn’t work properly Water issue we weren’t told about but overheard another customer complaining and had the same issue Moldy carpets Blood stained sheets Makeup stained pillow cases Outlets loose Popped a circuit using provided blow dryer Had to pass 2 nonfunctional ice machines Website offered bar/lounge but nonexistent Building under construction and was not advertised "

"Very convenient to the theater that was the best part. The hotel needs a make over like yesterday. Most things were out dated in the rooms. Toilet so low to the floor felt like a toddler. The track for the shower door was stuck I had to get a way in and out. Too many people loitering in the lobby just chilling like its the hang out spot. Didn't like that. Not enough parking or designated handicapped or street parking"

"We love this place. "

"Breakfast and Staff were all exceptional. The building smelled clean and was clean. Would most definitely stay here again. "

"Wonderful!"

"The hotel reeked of cigarettes. The neighborhood is sad. Our nonsmoking room smelled of stale smoke. Mattresses need replacing. Only one bar of soap provided for the bathroom. The positive of the hotel is the positive staff. The other positive is that you can gamble and drink and then stumble up to your room - there is no other reason to stay here, if you’re going to Niagara, stay on the Canadian side, or any place else."

"Couldn’t close the curtains only a sheer cover closed and it was on a ground floor. It was noisy due to other people arguing during the night. It was a great location and they offered a shuttle to the airport!! The restaurant was great."

"If you need a place close to the airport I would recommend to sleep in"

"Room was not ready an hour after the check-in time. Desk was nice and upgrading our room, the new room had no AC. When front desk was contacted, someone came at 8am, touched some buttons and left without communicating anything to us or fixing anything. Then, toilet wouldn't flush. We let them know around noon, they contacted us at 11:30pm if we wanted to move rooms. Parking was easy and always available and breakfast was good and runs pretty late. "