「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!"
with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...
「Room accommodations were very clean, amenable, and very adequate for a short or long stay! The only thing missing would be wheelchair/handicap access. All rooms (including floor level) require traversing 7 steps/stairs.」
「The rooms very clean and spacious. The customer service was extremely helpful. The breakfast was delicious and there was plenty of food for all type of travelers. Happy hour was amazing. I am so happy I chose this hotel for my stay at phoenix AZ. Will definitely come back.」
