Find Romantic Hotels in Scottsdale, AZ

"The staff was very kind and accommodating. Room was clean and bed was comfortable. "

"Nice place "

"Our arrival started off bad from the beginning. I was greeted by front desk staff I showed her my Expedia reservation clearly in my name only. Immediately she said your name is not on reservation I can’t check you in . I showed her again everything correspondence I had from Expedia showing my name as the guest. Her unfriendly response was I can’t help it if you booked the reservation with a third party and they sent us a different name on reservation. I can’t do anything for you because your name isn’t on reservation. My partners name was on the reservation instead under a completely different surname then mine. My name my credit card my paperwork. Partner had nothing to do with securing the reservation. Yet she would only talk to him and allow room to checked in with his identification and credit card . Yet at checkout an email folio was sent directly to me in my name only charging my credit card for resort fees and incidentals not his credit card. I spoke with front desk manager after checking out and she was also short with me and said my credit card was charged because my partner added me as a guest and the system defaulted then to me as the person to be billed. That seems far fetched from my perspective. First of all if I never existed how did they have my name on a credit card on file. I never gave it to them at the hotel only during the booking process with Expedia. These two incidents ruined my stay and I will never return there or refer anyone "

"Everything was beautiful and luxurious "

"Tremendously large room in wonderful condition. The staff were kind and helpful."

"Everything was wonderful during our stay and we were close to everything "

"The key to the front door took six or seven times to work. We had a hard time getting in the door every time we went back to the room. I told the front desk about it and they said they're going to be replacing the security system in the near future. "

"The hotel was awesome, pool and staff great. Restaurant was a bit weird.. ZUZU we walked out twice after being seated and waiting for service at around the 10 minute mark. Everything else and staff were great. Rooms awesome. "

"We had a lovely stay, but found it hard to "figure out" the rhythm of the place. Every time I asked a staff member a question, there was never a confident answer. They were timid and unsure...but very friendly! "