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"Very friendly and helpful front desk. The tatami room was very clean as was the bathroom and private onsen on the terrace. Both the Kaiseki dinner and breakfast were excellent with seamless service. A very nice stay at an excellent hotel in an out of the way village."

"A very excellent stay near ogizawa station. Onsen is good and food is excellent. Staff can speak English. "

"We got the breakfast and dinner option which worked out well especially because many of the restaurants in the small town were closed on the Tuesday we were there. The public bath was first rate. "

"Beautiful property and very helpful staff!"

"Saiko was the best host you could hope for. We had an amazing time. The facilities had everything you needed including breakfast. I was definitely recommend staying here. "

"Amazing staff was incredibly helpful the entire time! We could not have had such a great trip without them!"

"Stayed here in Spring, which I suspect is a whole different ballgame to Winter. Location was great as we did not have a car. As others note it’s a steep hill to walk up but it’s not long. With many restaurants closed at this time of year having breakfast onsite and the option of buffet dinner at the restaurant was brilliant. The hot baths were great too. The rooms themselves were a little tired and basic however the beds were comfortable and the property was quiet. We did hire a car for 24 hours to get to see the snow monkeys (recommendation for "

"Great oasis in the mountains with great service and food "

"This hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and family"