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"Great location, welcoming staff, clean and fresh property and we got the upgraded executive suite which was great with awesome view of the canal."

"Excellent location and view. Noise is expected and part of living in the area. Staff were kind and courteous. There was a rush for breakfast even in mid March. Some.noise at night from the usuage of laundry machines in the floor. Loved my stay though"

"I booked in the annex building and was assigned to Room 509. I am 5’ll” in height and kept hitting my head on the room’s ceiling beams. Not sure if all the rooms are all the same. Other than that, the location is perfect and centrally located in Venice, the hotel staff are great, and the hotel is very clean. "

"Excellent breakfast. Very clean with every necessary amenity and convenience. Our stay exceeded expectations. The location is perfect - an easy walk to all the places we wanted to visit and lots of great restaurants close by. Perhaps the outstanding feature of our stay was the staff. They were incredible! So helpful and welcoming. Truly special. Thank you for such an enjoyable stay!!"

"*In the morning (only stayed 1 night) found bed bug. Took video and showed employee. *Booked a family of 4, only 3 bath towels provided. So I went to the lobby, which was empty and was about to ask for another towel, when two groups of new customers arrived and tried to cut line, with the employees approval (after all, I already booked). Tired of this line cutting, I insisted that I be helped. *slight unpleasant smell permeated the hotel * Location was near St. Mark's which was a plus."

"Very relaxing for families "

"Limited choice for breakfast. Air conditioning did not keep room cool.Reception staff lacked people skills.The location is the plus point of this hotel"

"excellent service in a world quality hotel"