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Enjoyed our stay

Peaceful getaway. Great service. Especially enjoyed onsen hot tub with the room.

The hotel is a bit dated but the staff, service and location more than make up for it. We had an excellent stay.

I should have booked 2 nights to really enjoy! Everything was excellent. My 1st time in Japan and this was lovely. Staff checking me in spoke great English. I booked a huge tatami room and had a balcony overlooking the river. There is a turn-down service while you’re at dinner. Buffet was fantastic and the whiskey was not watered down at all! Definitely try the sesame ball things for desert. There are clear English instructions on how to use the onsens and an app that shows you how crowded...

Very easy to get to hotel from Limited express train. The breakfast buffet in the morning was wonderful. Of course the rooms are small and the beds a little hard - but for only 2 nights it was very close to all the attractions!

Amazing! Staff couldn’t have been more attentive, welcoming or helpful. Courtesy shuttle to train station. Meals were exquisite. Facilities very clean with many unexpected amenities. Would highly recommend.

Walking distance to lake, waterfall, and national park. Relaxing and serene atmosphere.

Our room overlooked the treed face of the cliff, down to the stream at the bottom. It was very relaxing. The staff were all very welcoming, and the half board dinner and breakfast were amazing.

Although the hotel building and its facilities are a little bit old, the room is very clean and hotel staff are very friendly. It takes about 15 minutes’ walk from New Shirakawa (Shin Shirakawa) Train Station, or you can catch a taxi at about 1000 Yen. There are several restaurants located within five minutes’ walking distance, however, it is relatively far from downtown Shirakawa and Komine Castle.

Very nice. Much hospitality. A+++ super number 1 ultra

We had Unit C and it was very comfortable for our group of 7 (4 adults, 3 kids (13,11,6)). There are directions on how to use everything. The beds and bedding are incredible comfortable. The bath tub gets nice and hot! The kitchen has all the dishes, utensils, cups, etc. you might need. I do wish there was some coffee available for the mornings, but now we know to bring our own. The surround sound projector TV is cool for access to streaming services. The location is a 5 minute walk to the...