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"good hotel"

"The photos aren’t representative of the property. We were excited to stay at a full-experience Onsen and expecting amenities such as cold baths, saunas, and multiple hot baths — this is not the case. Rather, the pool is much smaller than it appears in the photos, there are only two hot baths, and nothing else. On the positive side, the rooms were spacious and clean. If you’re in or around this area, opt for a day Onsen and less expensive hotel for a better value."

"Really great spot, staff was wonderful and the complimentary breakfast and dinners were great, the Onsen was nice and relaxing, make sure you bring cash if you want to explore town because none of the buses accept IC cards"

"They were very helpful even with my limited Japanese"

"Very helpful and friendly staff "

"best ryokan in aizu wakamatsu"

"I think very few gaijin go this far out. Some of the communication was difficult but the staff tried really hard and we enjoyed the stay Hard to navigate getting to and from major stations and it snowed one day at end of March Overall I’m glad we did it for the experience to be immersed in Japanese culture. "

"Our room overlooked the treed face of the cliff, down to the stream at the bottom. It was very relaxing. The staff were all very welcoming, and the half board dinner and breakfast were amazing."

"Very clean, excellent service "

"素敵で清潔なお部屋、露天風呂で贅沢な時間を過ごさせていただきました。丁寧に作られたお料理も大変美味しかったです。スタッフの対応もサービスとても良く、気持ちよく過ごせました。"

"We didn’t use the onsen attached to the hotel as the sister hotel was much nicer, we appreciated the cleanliness of our room, had a great experience "