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"Desk staff was excellent "

"Great Hotel and it is close to a lot of restaurants"

"Pido dis culpas,practicamente llegue Domingo 21/12/2025 aPUERTO RICO El hotel me ENCANTA,EL rececsionista RAFAEL es tremendo caballero,MUY professional y MUY Atento, y Demas personal, al frente hay una DAMA no Recuerdo su nombre pero SIEMPRE FUE MUY ATENTA, lo RECOMIENDO limpio comodo acogedor TREMENDA option para El viajero, RAFA MUCHAS GRACIAS feliz navidad y prospero 2026"

"Everything was excellent!"

"The room was great and clean the staff was great everything was great I didn't eat "

"The staff front desk staff was so friendly and helpful! "

"The room was very clean. There was Hand Soap on the room. The pool was not available for use but it was still a great stay. "

"Spacious rooms. Clean. Complementary breakfast (nothing special). Lively in the evening (it was a weekend). We had multiple rooms and one of them seemed a bit more "damp" than the others, but the rooms are carpeted and there was a lot of humidity so it was probably that (we come from Canada where the air is dry AF in the winters). Conveniently close to the airport (~5-10min) and port of Miami (~20-30min) for cruises. Airport Shuttles: From the airport to the hotel - it is confusing, you basically just wait at one of multiple doors and hope your specific hotel shuttle stops at your door with enough space to let you on, otherwise they just drive off. We ended up ubering after waiting 20 minutes. From the hotel to the airport: the shuttle seems to show up in front of the lobby every 30 minutes or so."

"Nice hotel and perfect location for the port."