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"We stayed at this resort as a family with our 10-year-old at the end of December, and we had a really enjoyable time. We were genuinely surprised by the number of pools on the property — there are many of them, most are heated, and they were very pleasant. The food was great, and the staff were always polite, helpful, and welcoming. The beach club was also excellent, and it’s only about 10 minutes away with a dedicated shuttle bus, which made it very convenient. The only negative part of our stay was the pullout sofa bed in the room, which was meant for our child. Our king-size bed was very comfortable, but the pullout mattress was terrible — extremely thin, and you could feel the springs directly through it with almost no cushioning. We had to call the front desk, and they brought a thick blanket to place on top, otherwise our child wouldn’t have been able to sleep on it. Honestly, I’m not sure why such a nice resort with great amenities would have such a cheap pullout mattress. We also spoke to other guests and it wasn’t just us — others had the same issue. Other than that, we really loved our stay. The resort is very green, feels private, and is very family-friendly. This is one of the few places where we can honestly say we would love to come back and stay again."

"Excellent staff"

"excellent "

"Room was great, and service was very good. Jesus at the pool is "ONE of a kind" great guy always wanting to make you happy, he really went the extra mile to make our vacation so much fun. Santana treated us like family with great service and always a very happy smile. great service at pool area. last 2 days of our stay was over run with children in the main pool, hot tubs and and sitting on ALL the stools at the swim up bar, driving the adults with no kids away. Children's pool was empty. Lots of toys and balls flying in pool, Screaming, splashing and totally took over pool driving adults out. I hope this gets changed, I have never seen this before and when I mentioned this to management they said that is the way it is."

"Great Value for price. Rooms are clean. Staff is friendly and helpful."

"Staff was friendly, resort impeccably clean, food was super. Overall fantastic experience. "

"The best part is the staff! What a wonderful group of humans! It’s also handy there is food and drink right at the pool! The restaurant across the street is fabulous and right beyond that- the beach. You can walk to town in about 5 mins. Highly recommend Hotel Ysuri. "

"Love this place, although the food wasn't as good as past stays and grounds haven't been kept up as of late."

"The room was perfect, not noisy at all, staff was also amazing overall 10/10"