ランシングの格安ホテル

「Hand towels were too small.」

「I reserved 2 rooms. Neither room had hot water for showers. It was an important weekend and we could not shower. I was told a manager would call me. Never received a phone call.」

「いつも早朝便の前泊で利用しています。空港から一番近いホテルのひとつです。 ショッピングモールのすぐそばにあるので買い物はもちろんレストランに行くのも便利です。 スタッフの皆さんはいつもフレンドリーで気持ちよく滞在できます。 部屋はシンプルですが、必要なものは一通り揃っており、また間接照明でもスタンドがたくさんあるので暗く感じることはありません。 また利用させてもらいたいと思います。」

「I will file a formal complaint but no shower curtain, mold, smoke alarm falling down, curtains looked like they were old and chewed up by rats. Smell of marijuana all the time. Staff did not care and Expedia says I can’t get money back on two other days booked so will be moving my business elsewhwre」

「This was the worst hotel experience I have ever had, even for just one night. The rooms were in terrible condition, with very poor lighting, and the bathroom drainage did not work. The entire room was extremely dirty and clearly not maintained properly. The front desk service was also very disappointing and unprofessional. What made the experience even worse was their handling of the security deposit, which felt dishonest and misleading. They would not respond properly to customer service calls...

「The tubs could've been cleaner, had less hard water, and the WiFi could've been less spotty but overall the hotel was very immaculate, had excellent waitstaff, a nice large pool, a separate area for smoking which is a lifesaver for an asthmatic and decent breakfast offerings. You really can't complain. If this was an apartment It wouldn't be decent 」

「Shower room has a door that allows the water to scatter, wetting the floor nearby. Humidtiy in the room was quite high.」