Find hotels near Lansing Mall, Lansing from ￥10,014

"Disappointed in the situation when there was a fight happening in the room next to ours. We called front desk 3x between 1-230am with little help. Forgot items of clothing in closet and called within 24 hr. Front desk person said they had not cleaned room and would collect them. Then said they never found them. I called 5 times and was polite every time. I know leaving items was my fault however the staff keeping a pair of jeans blouse and sweater to me is very unprofessional."

"Terrible experience."

"Staff were very welcoming and helpful. It has been along time since i have ran into staff who are sincerely nice and upbeat naturally. From maintenance, cleaners and management. Not a one displayed trained welcoming and schooled niceness. "

"The room was not clean, shades had clear holes and rips in them, exposed wiring in the hallways, doors that did not lock at advertised times, no details provided about breakfast requirements, clear signs of disrepair throughout building. Even heard staff threatening to call police over a pet acting like a pet in a "pet-friendly" room."

"The room was clean and staff were very friendly. We parked on the street for free over the weekend. There is a garage next door in which you can pay for parking. I'm not certain of the fees. We ate at the restaurant inside the hotel for breakfast. It was pretty good. I would definitely recommend the hotel stay. "

"Nice welcome, room was clean. My main problem with our stay was a lack of hot water. Both mornings we ran out of hot water. I don’t think that’s ever happened to me in a hotel. Also, we could hear through the walls pretty easily and from above us. The full kitchenette was really nice to have, full size fridge. This may have just been bad luck but we woke up with our neighbor cooking at 4:30am. Smelled like it was in our room. Thought that was odd."

"Was ok"

"Breakfast menu was not good at all. Very disappointed. I should of just skipped it and went to McDonalds."

"I have been at this hotel several times. The only persistent issue is the very poor valet service. They do not have enough people to get cars and I have waited 20 min- 1 hour to get my car"