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This is a comfortable hotel with up to date looking rooms and amenities. The staff is friendly and keeps the place very clean. The breakfast selection is above average, including hot items like eggs, bacon, sausage, and a pancake machine! The location is near fast food, grocery stores, and close to downtown Hastings. We slept well on comfortable beds and enjoyed the pool. Our room also had a mini fridge and a nice TV.

The only problem was that it was a two story hotel that DID NOT have an elevator. I had a shoulder surgery in January that didn’t allow me to carry luggage up two flights of stairs. (Please make note of lack of elevators in listings. ). Front Desk staff found another room for me on the first floor without a problem!

This was our 2nd time to Bay Pointe. They make us feel at home. It was a pleasure to encouter Mary Ellen at the front desk. She has a great smile!

Your manager Brandy is exceptional. I’ve been to many Holiday Inn’s and this one deserves the upgrades that the others have had. The other staff is very happy and caring with the exception of night staff member Holly. She needs some re-training on customer care and friendliness.

My husband and I booked this property and came in late with our baby. After we checked in we realized we forgot milk for our son. Henrietta was more than helpful. She acted as if she was a Grandma for our son. She got us a cup of milk so we wouldn’t have to go back out. We went up to our room when we realized we left his bedding in a bag at home, we came down to ask for some sheets for his pack and play when she gave us clean children’s bedding. My husband and I travel frequently and never have...

Very friendly staff!

rooms have been renovated, clean, comfortable beds. Only negative was the refrigerator was too large for the cabinet, and the door didn't fully close unless you tilted the fridge. I also left the cabinet door ajar a bit to ventilate the unit. Otherwise, great stay

I travel to Battle Creek often and normally stay at another hotel. This trip they were booked, so went across the street to this hotel. GREAT stay!! I will always stay at this hotel now going forward. The staff is A and having a Starbucks in the lobby is an extra bonus!!!

We were looking for a place with a pool to get the kids out of the house and enjoy some swimming. Overall, the hotel was clean and the staff was friendly. There was a group if construction workers who tracked mud everywhere so the halls and elevator had that after they came in which was frustrating for the staff as much as for the guests I am sure. Overall it was a great family get away weekend.

Super friendly staff and great peaceful sleep!

Friendly staff

This was our first time at this property. We were pleasantly surprised by the amenities, the full kitchen,dishes, dishwasher, etc. The room was VERY clean; our number one concern. Beds comfortable and it was quite even though the hotel was full. The staff was exceptional; very nice and personable. Will definitely be returning whenever we are in Battle Creek, MI. This is now our go to spot.

Good clean place to stay

Wonderful establishment with wonderful employees

Room was clean. It was quiet. Breakfast was a little shy

In town for a family party and booked 3 rooms, 3 adult and 2 teenagers. All slept well and would stay again for sure

I had a 5-night stay that was made very pleasant by Maddie (sp?) who offered to make me fresh coffee when I checked out at 4:30 am, and always had a positive attitude with any of my asks. This place is situated in between many farms and corn fields, at a truck stop, so the smell was very strong when it came in on the wind. There were times it didn't smell, too, so it's weather-based. The inside lobby was clean and well kept. The beds are firm but comfortable, the rooms are decent, & the door...

It would be nice if the hotel staff kept a little better control of their parking lot. Other guests were partying till 2am both Friday and Saturday night with loud music, laughing and there were about 20 empty beer cans left in the bed of my truck from some of the party patrons