We got in super late so I was so grateful when our check in process was easy and the lady at the front desk was pleasant and helpful! The place was clean and spacious for our family of 6. The couch was a sofa bed and there were extra pillows and blankets in the cabinet in the living room. We were able to get a roll away bed and although it was a little crowded in the second bedroom, all four kids had a place to sleep.
All appliances worked fine, however, it was minimally stocked with only salt and pepper and 6 place settings (plates, bowls, cups, etc). We had six of us so we ended up washing all of our dishes/silverware by hand after each meal because it was too much of a hassle to run the dishwasher three times a day. Also, the grill utensils weren't that great. These were more of inconveniences and not a huge deal for us, just be aware that if you plan on eating in or using the grill, you may have to purchase additional tools.
I really loved how helpful the staff was. We had to call down to the desk often to get more towels and they were very quick to respond. LOVED the white tea shampoo and body wash in the shower!
The parking wasn't that bad. They have a parking garage right across the street (not far at all). There were always empty parking spots even when we got in late. The first floor of the garage is reserved for valet parking and then floors 2-4 had general parking. The lower levels always filled up faster, however, there was an elevator in a central location that was pretty quick. I was worried that it would be a hassle but it wasn't that bad.
The ONLY thing I didn't like was the lighting. There were no lights on the ceiling, just lamps and some lighting under the cabinets so it felt very dark- not at all like the photos in the listing. Other than that, it was wonderful, and we would still stay there again.
