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Sheraton Waikiki

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2 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton Waikiki

Sheraton Waikiki

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
96815, HI, Honolulu, 2255 Kalakaua Ave

Explore the area

  • Popular LocationWaikiki Beach1 min walk
  • Popular LocationRoyal Hawaiian Center2 min walk
  • Popular LocationInternational Market Place5 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)14 min drive

Choose dates to view prices

About this area

Honolulu

Sheraton Waikiki is located in Waikiki, a neighborhood in Honolulu, and is in the entertainment district and near the beach. Royal Hawaiian Center and Ala Moana Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Magic Island. Traveling with kids? Consider Honolulu Zoo, or check out an event or a game at Stan Sheriff Center. Looking to get your feet wet? Scuba diving, parasailing and sailing adventures can be found near the property. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Waikiki Beach - 1 min walk
  • Royal Hawaiian Center - 2 min walk
  • Waikiki Beach Walk - 3 min walk
  • International Market Place - 5 min walk
  • Fort DeRussy - 8 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 14 min drive

About this property

Sheraton Waikiki

Beach spa retreat walking distance from Royal Hawaiian Center
Spend the day catching some rays at the nearby beach, relaxing by one of Sheraton Waikiki's 2 outdoor swimming pools, or pampering yourself at the full-service spa. All 1636 rooms offer comforts like pillowtop beds and down comforters, plus lanais and LCD TVs with satellite channels. WiFi, coffee makers, and free newspapers are among the other amenities available to guests.
Sheraton Waikiki offers 1636 accommodations with safes and complimentary newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. 35-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Khakara has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 45 per day; includes in/out privileges)
  • Secured covered valet parking on site (USD 55 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 35.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Aerobics classes
  • Canoe available
  • Children's pool
  • Designer stores
  • Full-service spa
  • Shopping
  • Snorkeling
  • Surfing/boogie boarding

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Computer station
  • Conference space (26400 square feet)
  • Meeting rooms - 19

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Restaurants on site

  • RumFire
  • Edge of Waikiki
  • Kai Market
  • Hapas Pizza
  • Honolulu Coffee Company

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 35-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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See similar properties

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Honolulu
Waikiki
Waikiki
Family friendly
Family friendly
Hotel
Hotel
4 star
4 star
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
Pool
Pool

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests are requested to provide their estimated arrival details in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 120.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 49.54 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Covered valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE/TA-069-973-6064-01
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hotel Waikiki
Sheraton Waikiki
Waikiki Sheraton
Honolulu Sheraton
Sheraton Honolulu
Sheraton Hotel Honolulu
Sheraton Waikiki Hawaii/Honolulu
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu
Sheraton Waikiki Hotel
Sheraton
Sheraton Waikiki Hotel
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 809 out of 1255 reviews
5 - Excellent 64%
Rating 4 - Good. 261 out of 1255 reviews
4 - Good 21%
Rating 3 - Okay. 85 out of 1255 reviews
3 - Okay 7%
Rating 2 - Poor. 49 out of 1255 reviews
2 - Poor 4%
Rating 1 - Terrible. 51 out of 1255 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a lovely experience at this Hotel. Nice size rooms, daily room service, friendly staff. Awesome views from the ocean front room. Close proximity to stores and food. Would definitely recommend and we will be returning!
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly courteous and welcoming upon arriving and leaving. And most welcoming by three or four of the hotel's ladies were the three birthday balloons, box of cookies, and lovely greeting card for the three people in my party who were all celebrating birthdays. Their thoughtfulness and kind wording in the card made the four of us feel very welcomed. And on our last day, one of the front desk gentlemen most kindly assisted me with the hotel's courtesy computer to check in at the airport upon departure when I couldn't access. The hotel is accessible to everything, and all the hotel staff are most accomodating.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly and helpful. I like that there were multiple elevators so we didn't have to wait long to get to and from our rooms.
Stayed 5 nights in May 2022

4/5 Good

Traveled with family
We found a live 2 inch cockroach in our room. We told housekeeping to let the manager know but that person did not tell the manager. We found out when we checked out.
Stayed 5 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room and hotel grounds very nice....... some people that werent guests were loitering around the entrance
Stayed 3 nights in May 2022