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Sheraton Princess Kaiulani

Photo gallery for Sheraton Princess Kaiulani

Featured Image
Outdoor pool, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
Balcony
Balcony
View from Room

Overview of Sheraton Princess Kaiulani

Sheraton Princess Kaiulani

3.5 star property

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
96815, HI, Honolulu, 120 Kaiulani Ave

Explore the area

  • Popular LocationWaikiki Beach2 min walk
  • Popular LocationRoyal Hawaiian Center6 min walk
  • Popular LocationHonolulu Zoo12 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)16 min drive

Choose dates to view prices

About this area

Honolulu

Located near the beach, Sheraton Princess Kaiulani is in Waikiki neighborhood and is connected to a shopping center. International Market Place and Royal Hawaiian Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Diamond Head. Honolulu Zoo and Lili'uokalani Botanical Garden are also worth visiting. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • Waikiki Beach - 2 min walk
  • Duke Kahanamoku Statue - 3 min walk
  • International Market Place - 3 min walk
  • Royal Hawaiian Center - 6 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 16 min drive

Restaurants

  • Pikake Terrace – Poolside restaurant with a bar offering Italian cuisine. Serves breakfast and dinner daily.
  • Splash Bar and Bento – Poolside bar offering American cuisine. Serves lunch and dinner daily, happy hour available.
  • Te Moana Nui Show – Serves dinner on select days.

About this property

Sheraton Princess Kaiulani

Adventure hotel connected to a shopping center in Waikiki, walk to Waikiki Beach
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. All 1000 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. Balconies and WiFi are standard, as are TVs with cable channels.
Sheraton Princess Kaiulani offers 1000 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 42 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 31.00 for adults and USD 31.00 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Italian
  • Japanese
  • Korean

Business services

  • 24-hour business center
  • Conference space (14451 square feet)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 38.93 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 31.00 for adults and USD 31.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 42 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 10 per day
  • In-room safe fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 534 out of 1235 reviews
5 - Excellent 43%
Rating 4 - Good. 421 out of 1235 reviews
4 - Good 34%
Rating 3 - Okay. 145 out of 1235 reviews
3 - Okay 12%
Rating 2 - Poor. 79 out of 1235 reviews
2 - Poor 6%
Rating 1 - Terrible. 56 out of 1235 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
I wish I could boast about the property, the staff, location, parking, convenience and comfort. We have been to Oahu 5 times within the last 3 years. We absolutely love the island! I’d have to say that the overall experience was mediocre. Nothing spectacular or even note worthy stands out with this particular property. The property did provide a decent level of comfort and sense of security. It lacked convenience with very few basic amenities. You should not expect to have 2 bottles of water in the room at check in or any other point throughout your stay. There isn’t a gift shop within the hotel so getting a drink or snack in a pinch was a disappointment. There is a trusty ABC Store across the street so planning a head would have helped us. The property is a little worn and outdated and our refrigerator in the room didn’t work. The staff were cordial when spoken to, but otherwise didn’t make an effort to provide a greeting or welcoming smile. No offense on my part taken. In comparison to the numerous other properties we’ve stayed the staff have shown consistent enthusiasm and genuine aloha. My husband and I both lived and worked on a neighboring island, so I do not use the word aloha lightly or disrespectfully. Simply put even if anyone did greet us with the word “aloha” it felt labored and lacked sincerity. If the goal is to have a no frills place to stay without sacrificing safety while keeping you near the action this property would be fine.
Stayed 3 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. They staff was awesome and very clean. The py property was Wifi was really bad. Keep going in and out and half the times did not work
Stayed 4 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff is excellent. We love the people who come to this location.
Stayed 5 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Sheraton Princess Kaiulani is a great choice for travelers wanting to save a little money and still be walking distance to the beach. The hotel is basically right across the street from the beach, and it's within walking distance of almost everything you would want to do in Honolulu. The staff are super friendly, the pool is great, and the rooms are clean and spacious. Even our non-ocean-view room had a great view from our balcony, and we were on a lower floor! I would definitely stay here again when we return!
Stayed 3 nights in Jan 2022