2/5 Poor
Jayme, Las Vegas
Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Jan 24, 2022
Liked: Cleanliness
I wish I could boast about the property, the staff, location, parking, convenience and comfort.
We have been to Oahu 5 times within the last 3 years. We absolutely love the island!
I’d have to say that the overall experience was mediocre. Nothing spectacular or even note worthy stands out with this particular property. The property did provide a decent level of comfort and sense of security.
It lacked convenience with very few basic amenities. You should not expect to have 2 bottles of water in the room at check in or any other point throughout your stay. There isn’t a gift shop within the hotel so getting a drink or snack in a pinch was a disappointment. There is a trusty ABC Store across the street so planning a head would have helped us.
The property is a little worn and outdated and our refrigerator in the room didn’t work.
The staff were cordial when spoken to, but otherwise didn’t make an effort to provide a greeting or welcoming smile. No offense on my part taken. In comparison to the numerous other properties we’ve stayed the staff have shown consistent enthusiasm and genuine aloha. My husband and I both lived and worked on a neighboring island, so I do not use the word aloha lightly or disrespectfully. Simply put even if anyone did greet us with the word “aloha” it felt labored and lacked sincerity.
If the goal is to have a no frills place to stay without sacrificing safety while keeping you near the action this property would be fine.
Stayed 3 nights in Jan 2022