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"Excellent location, great staff"

"Clean room! Free washing and drying machines. They have a wonderful welcome lounge with snacks,drinks, and coffee. Perfect place to stay Dotonbori is less than a 2 minute walk. Also they provide free bags and a vacuum sealing machine which made it easier to take our souvenirs and stuffed animals we won! Will definitely stay here again on our next trip!"

"Don’t do laundry here as there’s not enough dryers, but the public bath was very nice and on the same floor as the 7-11"

"The place was clean and they offered free consumables. As usual in Japan the staff was excellent, friendly and willing to work with English only people. We’ll be back!!!"

"You can open the window!"

"The reason I've rated this hotel so low is based purely on the mattress. It was like sleeping on a board and we were here 3 nights and our bodies are just wrecked so we would never stay here again. The rest of the room is good, good location, great breakfast, great staff."

"Need to have bathrobe and welcome drink. Reception area was too small"

"If you're looking to find a spot right on Dotonbori, this is the best spot. I also really liked that the amenities: breakfast was amazing, room amenities we got to choose to not be wasteful, and they accept and send luggage. "

"Excellent property and wonderful customer service."