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"Everything and everyone were leaps and bounds above expectations. The staff were incredibly helpful and accommodating. The onsens were beyond par. The perfect complement when snowboarding Hakuba all day. It was an incredibly relaxing experience when coming back to our room. The amenities at this hotel were fantastic and our room incredibly spacious and relaxing. I would definitely stay here again. "

"Very friendly staffs"

"Room a little dated. Onsen was great. The lounge time was a great bonus. The buffet breakfast spread was good but lacked good quality."

"Everything about this property is excellent. Great staff, rooms and breakfast. I highly recommend this place "

"Amazing hotel and amazing staff. The bell desk was so helpful in shipping our skis. Kept on coming back to this hotel. "

"Love the breakfast here and the staff are really friendly. Location is really good. Just beside the station. Would rebook for my next trip"

"Cheerful and helpful staff"

"Breakfast was delicious. Walking distance from the JR station. Room was basic but had everything you need. "

"Outstanding stay, as always with the Onyado Nono chain. Breakfast was excellent with an great selection including some local specialties. Greatly appreciated the free "midnight ramen" and the onsen facilities. "