- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service & convenient location
The hotel is quite nice, convenience and the staff are very polite with good customer service but the parking is not at the hotel, you should walk about 3 mins and pay ¥1,000 per day which is still acceptable. It was a new year in Japan during my stay, they prepared the snack, sake in reception area and send soba noodle to our room. Very nice! Highly recommended hotel if you stay in Matsumoto.