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Hotel Karuizawa Cross

Photo gallery for Hotel Karuizawa Cross

Featured Image
Terrace/Patio
Terrace/Patio
View from Room
Pillowtop beds, in-room safe, individually decorated

Overview of Hotel Karuizawa Cross

Hotel Karuizawa Cross

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
389-0103, Nagano, Karuizawa, 601-1 Karuizawa

Explore the area

  • Popular LocationKyu Karuizawa Ginza Dori2 min walk
  • Popular LocationGinza Shopping Street6 min walk
  • Popular LocationKumoba Pond19 min walk

Choose dates to view prices

About this area

Karuizawa

Located in Karuizawa, Hotel Karuizawa Cross is near a train station and near the boardwalk. Karuizawa New Art Museum and Karuizawa Flower Museum are cultural highlights, and some of the area's landmarks include Alexander Shaw Memorial Hall and Karuizawa Station Building Memorial. Karuizawa Toy Kingdom and Yukawa Furusato Park are also worth visiting. Enjoy the area's slopes with snowboarding and skiing, and don't miss out on the ice skating and snowshoeing.
Visit our Karuizawa travel guideOpens in a new window
Map

What's nearby

  • St. Paul's Catholic Church Karuizawa - 1 min walk
  • Kyu Karuizawa Ginza Dori - 2 min walk
  • Ginza Shopping Street - 6 min walk
  • Karuizawa Shaw Memorial Church - 7 min walk
  • Kumoba Pond - 19 min walk

Getting around

  • Karuizawa Station - 2 min drive

Restaurants

  • モンテ・クッチーナ – Restaurant offering Italian cuisine. Serves brunch, lunch, dinner, and light fare daily.
  • 和食処　あさま – Garden-view restaurant offering Japanese cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily.
  • CROSS BAR – Garden-view bar. Open daily.

About this property

Hotel Karuizawa Cross

3-star hotel near Kyu Karuizawa Ginza Dori
This hotel features 2 restaurants, a nightclub, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, 2 coffee shops/cafés, concierge services, and multilingual staff are onsite. All 24 individually decorated rooms feature free WiFi and pillowtop beds. Conveniences include refrigerators and electric kettles, and guests will appreciate thoughtful touches like bathrobes and slippers.
Hotel Karuizawa Cross offers 24 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1000 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 1650 per person
  • 2 restaurants and 2 coffee shops
  • 1 1 bar
  • Free daily reception

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Public winery tours
  • Shopping mall
  • Shopping

Family friendly

  • Baby monitor
  • Children's dinnerware
  • Free cribs/infant beds
  • Highchair
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Business services

  • Coworking space

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in lobby
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Children's slippers
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan. For more details, please contact the property using the information on the reservation confirmation received after booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for JPY 5000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: JPY 1650 per person (approximately)
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 長野県佐久保健所指令2佐保第11-10号

We should mention

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 102 out of 143 reviews
5 - Excellent 71%
Rating 4 - Good. 34 out of 143 reviews
4 - Good 24%
Rating 3 - Okay. 5 out of 143 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 143 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 143 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing. Super clean, comfortable. The staff was kind and shared their favorite places to visit in the city
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and friendly
Stayed 4 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super modern and clean rooms. Very friendly staff.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021