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Matsumoto Hotel Kagetsu

Photo gallery for Matsumoto Hotel Kagetsu

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Indoor Spa Tub
Indoor Spa Tub
Desk, soundproofing, iron/ironing board, free WiFi

Overview of Matsumoto Hotel Kagetsu

Matsumoto Hotel Kagetsu

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
390-0874, Nagano-ken, Matsumoto, 4-8-9 Ote

Explore the area

  • Popular LocationMatsumoto Castle8 min walk
  • Popular LocationFukashi Shrine10 min walk
  • Popular LocationInternational Academy of the Suzuki Method11 min walk
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)25 min drive

Choose dates to view prices

About this area


Located in Matsumoto, Matsumoto Hotel Kagetsu is in the city center. Matsumoto Castle and Kurassic are local landmarks, and some of the area's activities can be experienced at International Academy of the Suzuki Method and Kametaya Sake Brewery. Lala Matsumoto and Shiojiri Nature Museum are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Matsumoto Scale Museum - 3 min walk
  • Kurassic - 4 min walk
  • Matsumoto Castle - 8 min walk
  • Fukashi Shrine - 10 min walk
  • International Academy of the Suzuki Method - 11 min walk

Getting around

  • Shin shimashima station - 15 min drive
  • Matsumoto Station - 18 min walk


  • Ikaza – Serves breakfast, lunch, and dinner daily.

About this property

Matsumoto Hotel Kagetsu

3.5-star hotel with restaurant and bar/lounge
This hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include a spa tub, self parking, and concierge services. All 86 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find refrigerators and hair dryers.
Matsumoto Hotel Kagetsu offers 86 air-conditioned accommodations with slippers and hair dryers. Televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Offsite parking available (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2300 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Spa tub

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms


  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Spanish

Business services

  • Meeting rooms


  • Terrace


  • Designated smoking areas

Room amenities


  • Air conditioning


  • Bidet
  • Free toiletries
  • Hair dryer


  • Satellite channels
  • TV

Food and drink

  • Refrigerator


  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

Similar properties

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Check-in from 3 PM - midnight


Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2300 per person (approximately)
  • Self parking fee: JPY 800 per night
  • Nearby parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 235 out of 448 reviews
5 - Excellent 52%
Rating 4 - Good. 163 out of 448 reviews
4 - Good 36%
Rating 3 - Okay. 33 out of 448 reviews
3 - Okay 7%
Rating 2 - Poor. 14 out of 448 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 448 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime Location
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations
When I booked the hotel, the reviews made me think that it would be 'ok' but not amazing. However, as soon as we arrived, I was very impressed with the quality of the hotel. The staff were very helpful and responsive. The building is gorgeous, luxurious and has a lovely historic atmosphere to it. The room was very comfortable. We didn't have time to try out the baths unfortunately - too busy exploring Matsumoto and what a lovely place it is. We didn't eat at the hotel - the only thing I would say is that the menus on offer (dinner and breakfast) feel a bit formal, structured and a bit pricey. So we headed into town to explore the bakeries and izakayas instead. Very close by is a superb izakaya called 'Hikage' - the menu was in Japanese but a lovely member of staff translated it all for us and recommended some top notch dishes and local sake - all for a good price. The evening at Hikage was definitely one of our highlights. Final comment to make is that the location of the Kagetsu is absolutely brilliant. Overall, this place is highly recommended.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and there is an English native speaker staff who is really helpful.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We really enjoyed our stay here and wished we could stay for longer! Lovely building and reception. Little rooftop for a view of the castle. Traditional pyjamas and hot bathing available in the basement (plus normal showers etc in the rooms.) It was very comfortable. We used the nearby parking with a discount via the hotel. Lots of good amenities in the room. Lovely area and walking distance to key sights. We recommend the Eonta bar nearby for jazz music and night time drinks!
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is excellent. Value for money
Stayed 1 night in Dec 2019