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"Stayed here on a family holiday in a large room with 3 beds. Great location (right next to the station with multiple restaurants and shops nearby) and good value. Very helpful staff. Clean rooms with amenities available as required. Only downside is that the hotel parking is very limited. However, there is a large car park on the other side of the station with plenty of space and it’s only a 5 min walk away. Would be happy to recommend to others. "

"Amazing hotel. Wonderful staff just a block from train station. Onsen was fantastic. Food exceptional. A+ hotel. Cannot wait to visit again. KR. Kieffer USA California vistor"

"Excellent "

"This was an amazing experience for my family and I. We had such an amazing time. Service was unbelievable. Breakfast was delicious. We will definitely be back. "

"Great to relax in the hot springs baths at the end of the day! :)"

"Excellent staff and great location. Price was economical and excellent breakfast. Close to the station and within easy walking distance to most places. "

"Great hotel with excellent breakfast and a wonderful eating space "

"I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable "

"Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff. "